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Help and Support

TEL Team and Faculty Partners

The TEL team are available to support you with all elements of technology enhanced learning. Each Learning Technologist is partnered with a particular faculty and will provide regular drop-ins and specialist advice to that faculty. 

Carl Sykes Senior Learning Technologist (Partner for FCI, Registry)
Elizabeth Jones Senior Learning Technologist (Partner for FCES, Learning Services, Research)
Sophie Meace Learning Technologist (Partner for Care Sciences, HSPP, Student Services).
Lucy-Ann Pickering Learning Technologist (Partner for Psychology & Therapeutic Studies; Education, Early Years & Youth & Community; Welsh for Adults; International English).

Workshops and seminars

We are currently providing a range of support including webinars, pre-recorded guidance and coffee & chats, covering a range of topics and TEL tools. Please refer to the DEAL button for links to resources most appropriate to delivering teaching and learning at this time. 


Bespoke Training and Support

Would you like someone from CELT to help you with a project, advise on a new curriculum or set up some bespoke CPD? You can fill out the CELT request form here


IT helpdesk

For routine technical problems, or for urgent incidents you can log a call on the IT Helpdesk.

If the call relates to Learning Technology it will automatically be assigned to the first available member of the TEL team who will respond to you as soon as possible.


Help for Students

Students access everything that is online via Unilife (note: this link is only accessible to USW students)

To see some of the support that is in place for your students visit the following: